SPRING VALLEY STORAGE
Specials Available On All Units!View Storage Rates
- Digital Surveillance
- Access Hours:
7am - 9pm
- RV, Car and
- Storage & Packing
We have used this storage facility for many years with no trouble at all. It's very clean and efficiently managed and run. We highly recommend it!
JIM was extremely rude and lacked the competence to handle business. I inquired about a unit there about a month ago and we talked on the phone for about 20 minutes, going over prices and sizes, basically he made a lot of promises that he did not keep. I even asked if he would email me the details of the conversation and he said that his Boss would not allow for that and if I just came in I had his WORD that he would take care of me and honor everything he said. I arrived in South Carolina last week and re approached Mr Jim about the same conversation we had three weeks prior. He claimed to never have spoken with me and that he would've never sat on the phone with me for 20 minutes discussing those types of prices. When I asked what about your word and what about the email he refused to send. He stated that I had spoken to someone else named Jim at another Spring Valley Storage in Columbia SC. After a long silence, he started telling me that my attitude was not tolerated and that he did not have to do business with me anyway and asked me to leave the property. So I did! And here I am! You don't have to trust this review but if you go to the property; there are local businesses there, ask them about there experiences and you will have your decision!
Nice facility. Pleasant customer servic
They're incompetent. We placed a reservation, confirmed it, and when it came time to pick up, they didn't have what we placed an order for. The receptionist is dismissive and rude. She should be fired or removed. Her excuse was that we placed the order online so it wasn't her business' responsibility. We live in 2016. Orders are placed online. It is 100% your responsibility, especially after we confirm it. Would never recommend this place. Ever.
Dear Jim - Let me start by saying how much I have appreciated working with you and Spring Valley Storage. You, and your organization, provided to me the very highest of professional services. Even following the fire which affected the Two Notch Road facility, you handled things in an exemplary manner under a difficult set of circumstances. This month marks the sixth year I have used your services, all of which have been without worry or concern for the safety of my items in storage.Thanks again for the excellent service you have provided.
The manager at Spring Valley Storage is a really easy guy to work with and the facility was clean and well maintained. I had no problems at this facility and I recommend them highly.
Spring Valley Storage was very friendly and helpful during our storage needs.Would recommend to all.
Had a very pleasant and friendly experience with Spring Valley Storage. Very clean facilties. And very helpful employees.
Horrible customer service, a liar, and rude. I was going to use this place as storage for my collectible car before I deployed,and I changed my mind because he thought it was okay to tell some band members that were renting a unit next to me that I was deploying overseas. I found out because they asked when I was going overseas! That's something I wasn't trying to let the world know. Didn't wanna come back to find out my car was stolen! No security cameras either. I asked him about it, and said it was no big deal because the guys were ok, but I didn't agree and decided to cancel after three days of signing the contract. This is when he ranted and raved about me not acting like I was in the military and didn't deserve to be part of it! By looking at the owner you can tell he never was military and doesn't have a clue. I told him I wasn't gonna argue, and I wanted my $50 back. He said he would send it to me in the mail, and my wife never received it while I was downrange. I reported him to the bbb, and he lied to them and said he sent it. I just gave up, and took it as a loss. I'll go with the initial gut feeling next time. I ended up using a storage place that cost me about $15 more a month, but it had surveillance too. Another thing, I don't know why this guy gave ratings to himself. Another sign of a crook.
-A Google User
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Prices shown are base rent only and do not include insurance coverage as required per rental agreement.
Please inquire with manager about pay-with-rent tenant insurance coverage available to you if your existing insurance does not cover your stored property.